Terms & Conditions

Overview

Welcome to Dredose.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

1.1 Eligibility

By using our website, you represent and warrant that you are at least 18 years old or have the permission of a parent or guardian.

1.2 Account Registration

To access certain features of our website, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date.

1.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

2. Orders and Payments

2.1 Product Availability

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time without notice.

2.2 Pricing and Payment

All prices on our website are listed in United Arab Emirates Dirham (AED) and are subject to change without notice. Payment must be made at the time of purchase using the payment methods provided on our website.

2.3 Order Confirmation

After placing an order, you will receive an email confirmation. This email confirms that we have received your order but does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

3. Shipping and Delivery

3.1 Shipping

We ship to addresses within the United Arab Emirates (UAE). Shipping times and costs will vary based on your location and the shipping method selected at checkout. Please refer to our Shipping Policy for more details.

3.2 Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by factors outside our control, including customs delays or carrier issues.

4. Returns and Refunds

4.1 Return Policy

We accept returns and issue refunds only if the request is made within 10 days of receipt of the product and if there is a proven defect or issue with the product that is attributable to our company. We do not accept returns or provide refunds for products based on a change of mind. Please refer to our Refund Policy for more details.

5. Intellectual Property

5.1 Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Dredose.com or its content suppliers and is protected by intellectual property laws.

5.2 Use Restrictions

You may not reproduce, distribute, modify, or create derivative works of any content on our website without our express written permission.

6. Limitation of Liability

6.1 Disclaimer

Our website and products are provided on an “as is” and “as available” basis. We make no warranties or representations about the accuracy or completeness of the website’s content.

6.2 Liability

To the fullest extent permitted by UAE law, Dredose.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

7. Governing Law and Dispute Resolution

7.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

7.2 Dispute Resolution

Any disputes arising out of or in connection with these Terms, including any questions regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in Dubai, UAE, under the rules of the Dubai International Arbitration Centre (DIAC).

8. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

Thank you for shopping with Dredose.com. We appreciate your business and look forward to serving you.