Return and Refund Policy

Overview

At Dredose.com, we strive to provide our customers with high-quality men’s, women’s, and kids’ shoes, clothing, and jewelry. Customer satisfaction is our top priority, and we are committed to ensuring you have a positive shopping experience. Please review our refund policy below for detailed information regarding returns and refunds.

Return and Refund Policy

1. Eligibility for Returns and Refunds

• We accept returns and issue refunds only if the request is made within 10 days of receipt of the product.
• Returns and refunds are eligible only if there is a proven defect or issue with the product that is attributable to our company.

1. Conditions for Non-Acceptance of Returns

• We do not accept returns or provide refunds for products where the return request is made after 10 days from the date of receipt.
• We do not accept returns or provide refunds for products based on a change of mind.

1. Process for Returns

• To initiate a return, please contact our customer service team at [customer service email] with your order details and a description of the issue.
• If your return request is approved, you will receive further instructions on how to return the product.

1. Refunds

• If a return is approved and the product is received back in our warehouse, we will process a refund to your original method of payment.
• Please note that the refund processing time may vary depending on your payment provider.

1. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at [customer service email] with photographic evidence of the defect or damage.
• We will work with you to resolve the issue promptly, which may include sending a replacement or issuing a refund.

Thank you for shopping with Dredose.com. We appreciate your business and are here to assist you with any issues or concerns you may have.

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